Lifepower Counselling Centre — Protecting your confidentiality with clinical excellence.

1. Our Commitment

At Lifepower Counselling Centre (LPCC), your privacy is the foundation of trust. We adhere to the Nigeria Data Protection Regulation (NDPR) and international ethical standards (APROCON/CASSON). This policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We only gather what is necessary to provide professional counselling and academy services:

• Personal identifiers: Name, email address, phone number, and optional emergency contact.
• Health & session notes: Stored securely for continuity of care — encrypted with AES-256.
• Technical data: IP address, browser type (for site security and performance).

3. How We Use Your Data

Your information is used exclusively to deliver our services: appointment scheduling, secure teletherapy, academy enrolment, and personalised support. We never sell, rent, or trade your data.

4. Confidentiality & Security

All communications between you and your counsellor are protected by strict confidentiality. Digital therapy sessions use end-to-end encryption. Our systems are regularly audited to prevent unauthorised access.

5. Cookies & Tracking

We use minimal cookies to ensure basic website functionality (e.g., appointment forms). No third‑party advertising trackers are present. You can manage cookie preferences through your browser settings.

6. Your Rights

You may request access, correction, or deletion of your personal data. To exercise these rights, or if you have privacy concerns, contact our Data Protection Officer:

7. Policy Updates

We may revise this Privacy Policy periodically. The latest version will always be available on this page. Last updated: 1st April 2026.